what is change?
- CALLER: You charge phone fees?
- BOX: Yes.
- CALLER: I don't want to pay the phone fees.
- BOX: You can avoid the phone fees by purchasing at the window.
- CALLER: Ok, forget it. I'll just buy the tickets now and pay the fees.
- BOX: Ok. Once these are purchased all sales are final and it can't be changed.
- CALLER: I understand.
- [20 minutes later... at the window]
- BOX: Hi how can I help you?
- CUSTOMER: Yes, I just purchased tickets on the phone and I want you to remove the phone fees now.
- BOX: I'm sorry?
- CUSTOMER: I just called you. You said if I come to the window I don't have to pay the fees.
- BOX: Yes.
do you hear that?
- BOX: What's your postcode?
- CUSTOMER: What's you postcode?
- BOX: What's your house number?
- Customer: What's your house number Frank?
- BOX: And your surname?
- CUSTOMER: What's your surname Frank?
- BOX: And your initial?
- CUSTOMER: Frank! What's your initial?
I’m not on a guest list or anything, but the drummer is my neighbour and I know it would mean a lot to him for me to see him perform.
— (via helloboxoffice)
do i get to keep the phone too?
- BAND MEMBER: Can I give you my guest list?
- BOX: Sure.
- BAND MEMBER: [HOLDS UP BLACKBERRY]







