what is change?
CALLER: You charge phone fees?
CALLER: I don't want to pay the phone fees.
BOX: You can avoid the phone fees by purchasing at the window.
CALLER: Ok, forget it. I'll just buy the tickets now and pay the fees.
BOX: Ok. Once these are purchased all sales are final and it can't be changed.
CALLER: I understand.
[20 minutes later... at the window]
BOX: Hi how can I help you?
CUSTOMER: Yes, I just purchased tickets on the phone and I want you to remove the phone fees now.
BOX: I'm sorry?
CUSTOMER: I just called you. You said if I come to the window I don't have to pay the fees.
do you hear that?
BOX: What's your postcode?
CUSTOMER: What's you postcode?
BOX: What's your house number?
Customer: What's your house number Frank?
BOX: And your surname?
CUSTOMER: What's your surname Frank?
BOX: And your initial?
CUSTOMER: Frank! What's your initial?
I’m not on a guest list or anything, but the drummer is my neighbour and I know...– (via helloboxoffice)
do i get to keep the phone too?
BAND MEMBER: Can I give you my guest list?
BAND MEMBER: [HOLDS UP BLACKBERRY]